Corvette Store in Tampa Florida

**DaTruth** · 07-20-2011, 03:12 PM

THE CORVETTE SHOP IN TAMPA FLORIDA. I just called them to see if they had a used in good condition driver side seat for my C5 FRC. I was told they had none. The guy said you would be better off at purchasing a cover. I said I would rather get the whole seat because my power seat controls are broken and they keep popping out. He then came back with that will be $600. I said for that price I could purchase a pair of Corbeau seats. He came back with you should do that then and hung up on me. I have spent THOUSANDS of $$$$ at that store and I am treated like I am bothering them. I will never do business with them again. I just wanted to share my story

**VENOMIZED03** · 07-20-2011, 03:19 PM

You would think that people would treat valued customers with respect, especially these days. There are soooo many competitors out there... F*^K em'

**SoFlaZ06** · 07-20-2011, 03:21 PM

that gave me a lil chuckle.
k, bad customer service, but I also see his point, you don't know what's his price an what deal he cut you. If remember correctly, just the seat track alone is $600ish (new that is).
So both parties were offended here.

**DaTruth** · 07-20-2011, 03:28 PM

You still dont hang up on a customer. A response like is there anything else I can help you with or I will see what I could do. The fact people sell C5Z seats in pairs from $550 to $900 in good condition is still better priced than paying $600 for the standard seat. I can think of a bunch of nice seats I can get for $1200.

Originally Posted by SoFlaZ06

that gave me a lil chuckle.
k, bad customer service, but I also see his point, you don't know what's his price an what deal he cut you. If remember correctly, just the seat track alone is $600ish (new that is).
So both parties were offended here.

DSG · 07-20-2011, 03:38 PM

The best kind of advertising is word of mouth. This is not doing them any good. Thats for sure.

**Stealth Mode** · 07-20-2011, 03:39 PM

I worked for him for a while back in the day. Cool place. Dick owner's.

What kinda seat do you need? The sport leather? Does it have memory? Color?

**DaTruth** · 07-20-2011, 03:45 PM

Standard black seat that comes in 99/00 C5 fixed roof coupes.

Originally Posted by Stealth Mode

I worked for him for a while back in the day. Cool place. Dick owner's.

What kinda seat do you need? The sport leather? Does it have memory? Color?

**DaTruth** · 07-20-2011, 03:46 PM

Dave I have sent them much business. Even my Vette friends from out of the state have purchased parts from them.

Originally Posted by DSG

The best kind of advertising is word of mouth. This is not doing them any good. Thats for sure.

**Joe99SS** · 07-20-2011, 07:08 PM

Vince, is this the 'chop shop' on Dale Mabry south of 275 by Ronnie's place? And while we're at it - anyone know if the driver's airbag cover is removable or if you have to buy the whole airbag and cover together? I need a new cover as mine has that nasty plastic gel thing going on.

**DaTruth** · 07-20-2011, 07:48 PM

Joey they are near there.

**wiz** · 07-21-2011, 07:08 AM

dothey have a facebook page? if so flame the motherfucker on his page!! i fucking hate people like this. who the hell does he think he is just hanging up on a potential/existing customer!!! did you get his name? i would call and ask for the supervisor to let him know how his sales person treated you. at the same time i would let him know how much $ ive spent there and will not spend anymore!! god i get pissed when someone hangs up on me. even when peoplle call my phone and have the wrong number. i tell them "sorry,you have the wrong number" CLICK that shit burns me up!!

**DaTruth** · 07-21-2011, 10:26 AM

I actually tried to call back and rec'd RNA twice. Sucks when they have caller ID. I then sent them an email which I rec'd no response. That is when I decided to make the post. They do have a FB page. I have posted reviews on Yelp. I also posted on CF as well..

Originally Posted by wiz

dothey have a facebook page? if so flame the motherfucker on his page!! i fucking hate people like this. who the hell does he think he is just hanging up on a potential/existing customer!!! did you get his name? i would call and ask for the supervisor to let him know how his sales person treated you. at the same time i would let him know how much $ ive spent there and will not spend anymore!! god i get pissed when someone hangs up on me. even when peoplle call my phone and have the wrong number. i tell them "sorry,you have the wrong number" CLICK that shit burns me up!!

**Stealth Mode** · 07-21-2011, 10:44 AM

Originally Posted by DaTruth

Standard black seat that comes in 99/00 C5 fixed roof coupes.

It suck's because the vette we have in the yard is missin all interior peieces'. I can order you one. Black leather power, no memory, non sport Z06 seat. It's $800 to my door.

The reason for the price is you can't UPS seat's. They have to go on a pallet freighted over here.

My number's in the sig if you decide you want it.

Just an FYI, From Chevrolet, the seat frame is $543 and seat its self is $948. Leather, power, no memory.

**DaTruth** · 07-21-2011, 10:57 AM

I will let you know. I was on CF and someone sent me some other options as well.

Thanks,

Vince

Originally Posted by Stealth Mode

It suck's because the vette we have in the yard is missin all interior peieces'. I can order you one. Black leather power, no memory, non sport Z06 seat. It's $800 to my door.

The reason for the price is you can't UPS seat's. They have to go on a pallet freighted over here.

My number's in the sig if you decide you want it.

Just an FYI, From Chevrolet, the seat frame is $543 and seat its self is $948. Leather, power, no memory.

**DaTruth** · 07-21-2011, 11:00 AM

A response from CF.

http://forums.corvetteforum.com/c5-p...post1578192154

DSG · 07-21-2011, 11:29 PM

Originally Posted by DaTruth

Dave I have sent them much business. Even my Vette friends from out of the state have purchased parts from them.

I was not bashing you, If you truly feel you were wronged and don't want people or your friends to spend their money there because they are rude douche bags then by all means warn them. I see it as good looking out.

I actually agree with your approach.

**sweat90lx** · 07-22-2011, 01:05 AM

Customer service is what makes or breaks a business.
I called columbia river to order some pipe for my turbo build and it went to voicemail. They called me back about 30 minutes later and said they missed me call and ask if they could help me. I was very impressed and they were very helpful.
Also had alot of help at RPS, awesome group of people.

**ImNotCorey...** · 07-22-2011, 07:34 AM

Did you post on thier FB page? Make it public, not a message directly to them.

**DaTruth** · 07-22-2011, 12:14 PM

Thanks!! They need to realize they are not the only game in town. If you dont like a customers response you still try and be polite or try to sell them on why purchasing at their price is a good option.

Originally Posted by DSG

I was not bashing you, If you truly feel you were wronged and don't want people or your friends to spend their money there because they are rude douche bags then by all means warn them. I see it as good looking out.

I actually agree with your approach.